Problems solved

  • Allowed for user customizable views for search and search results.
  • Improved experience for advanced search panels.
  • Confusing flows for user request submission (split, merge, upload, data update).
  • Discovery and design work for a new collaborative space for risk reduction and built in security.

Solutions

  • Designed a left slide in panel for search field to allow for more screen space.
  • Designed new components and patterns for advanced filtering.
  • Designed unified and simpler flows for various types of user requests with tracking dashboard.
  • Designed user settings panels for custom views.
  • Introduced “power user” context menus and made proposal for  addition to our design system.

Impact

  • Streamline search processes
  • Increase employee efficiency and collaboration
  • Mitigate risk thru built in security

Engaged in user interviews and received qualitative feedback from employee users to iterate and provide unique solutions improve usability for this enterprise search application.